{"id":1948,"date":"2025-03-28T14:12:30","date_gmt":"2025-03-28T13:12:30","guid":{"rendered":"https:\/\/arebeverage.com\/shipping-policy\/"},"modified":"2025-04-15T12:25:26","modified_gmt":"2025-04-15T10:25:26","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/arebeverage.com\/en\/shipping-policy\/","title":{"rendered":"Shipping policy"},"content":{"rendered":"\n<section class=\"qt-section container-default is-style-content-border\"><div class=\"qt-section__inner grid grid-col-1\">\n<div class=\"qt-container container-m is-style-container-border-bottom\">\n<section class=\"qt-section container-default\"><div class=\"qt-section__inner grid grid-col-1\">\n<div class=\"qt-container\">\n<h1 class=\"wp-block-heading\">Shipping policy<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-button-tag\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/arebeverage.com\/customer-service\/#faq\">FAQ<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-button-tag\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/arebeverage.com\/en\/terms-of-service\/\">Terms of service<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-button-tag\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/arebeverage.com\/en\/shipping-policy\/\">Shipping policy<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-button-tag\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/arebeverage.com\/refund-policy\/\">Refund policy<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-button-tag\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/arebeverage.com\/privacy-policy\/\">Privacy policy<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"qt-container\">\n<h2 class=\"wp-block-heading\">Complimentary standard delivery on orders over AED 330<\/h2>\n\n\n\n<p>Nordic Lines Food and Beverages Trading LLC provides free home delivery on purchases 250 AED and above across all cities in UAE excluding some remote \/ non-service areas.<\/p>\n<\/div>\n\n\n\n<div class=\"qt-container\">\n<h2 class=\"wp-block-heading\">Shipping charges<\/h2>\n\n\n\n<p>Shipping charges that are payable by you are subject to the products ordered and their value. We charge 25 AED delivery fee on purchases below 250 AED. <br\/><\/p>\n<\/div>\n\n\n\n<div class=\"qt-container\">\n<h2 class=\"wp-block-heading\">Important delivery information<\/h2>\n\n\n\n<p>If you request to postpone a scheduled delivery or if the customer\u2019s representative is not available, then the delivery will be rescheduled to the next available date, which will be communicated to you in advance. If you do not accept delivery for over 14 days, we reserve the right to cancel the invoice and a store credit will be issued. <\/p>\n\n\n\n<p>At Nordic Lines Food and Beverages Trading LLC, we strive to ensure timely delivery of your orders at all times. Sometimes, unfortunately, due to reasons beyond our control, we may have to delay the delivery of goods for which you will be notified within reasonable time. <\/p>\n<\/div>\n\n\n\n<div class=\"qt-container\">\n<h2 class=\"wp-block-heading\">Delivery FAQ&#8217;s<\/h2>\n\n\n<div class=\"faq\">\n\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">What is the delivery time for any purchase made online?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>Please note that we deliver all throughout the week except on Sundays.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">Do you ship internationally?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>No, right now our deliveries are limited within UAE only.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">How can I track my shipment?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>Currently, we do not have live order tracking on the website. Status of your order is updated to you via email on regular basis. In case you need any urgent updates on your order status please email our Customer Care team at <a href=\"mailto:gcc@arebeverage.com\">gcc@arebeverage.com.<\/a>  <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">Is delivery free, If No, what is the minimum amount of purchase is required for free of charge delivery?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>Generally free delivery for a minimum purchase of 250 AED, below 250 AED there will be a delivery charge of 25 AED.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">Is there any limit on the quantity, weight or dimension of the product that I can purchase online?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>There are no such limits.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">Can I cancel the order after dispatch but before the scheduled delivery date? if so then how will be the refund process? <\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>No. Orders can be cancelled before dispatch without any charges. <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">What if I receive an incorrect product? Can the correct product be delivered on priority? <\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>If an incorrect product is delivered due to the mistake of Nordic Lines Food and Beverages Trading LLC, it will be replaced with the correct product within a targeted timeframe 2-3 working days (subject to availability).<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">What if I am unavailable at the time of delivery, which was scheduled after checking my convenience? can I reschedule the delivery? will there be any charges for the same?  <\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>Yes, delivery can be rescheduled on the next available date. If you do not accept delivery for over 14 days, we reserve the right to cancel the invoice and a store credit will be issued. <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">Can I nominate someone else to receive the delivery on my behalf?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>Yes, you can nominate but we would like to have a copy of his\/her ID at the time of delivery. Please contact our customer service in advance to nominate the recipient. <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">Can I change the delivery address after I have purchased the product online?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>Yes, you can change the delivery address before delivery, subject to new location being in the same city, but you need to call our customer service. There are some locations where we cannot make deliveries. <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">Can I add item to the existing order and include them in the same delivery?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>Existing orders cannot be amended to add new products. You can raise a new order for additional products. <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1948","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/pages\/1948","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/comments?post=1948"}],"version-history":[{"count":1,"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/pages\/1948\/revisions"}],"predecessor-version":[{"id":1949,"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/pages\/1948\/revisions\/1949"}],"wp:attachment":[{"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/media?parent=1948"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}