{"id":1950,"date":"2025-03-04T14:24:37","date_gmt":"2025-03-04T13:24:37","guid":{"rendered":"https:\/\/arebeverage.com\/customer-service\/"},"modified":"2025-07-30T15:24:09","modified_gmt":"2025-07-30T13:24:09","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/arebeverage.com\/en\/customer-service\/","title":{"rendered":"Customer service"},"content":{"rendered":"\n<section class=\"qt-section container-default is-style-content-border\"><div class=\"qt-section__inner grid grid-col-1\">\n<div class=\"qt-container container-m\">\n<h1 class=\"wp-block-heading\">Customer service<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-button-tag\"><a class=\"wp-block-button__link wp-element-button\" href=\"#dess-k&#xE4;lla\">\u00c5re Water and its source<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-button-tag\"><a class=\"wp-block-button__link wp-element-button\" href=\"#produkinformation\">Product Information<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-button-tag\"><a class=\"wp-block-button__link wp-element-button\" href=\"#allm&#xE4;nt\">General<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-button-tag\"><a class=\"wp-block-button__link wp-element-button\" href=\"#leveransvillkor\">shipping and delivery<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"qt-container container-m is-style-default\">\n<h2 class=\"wp-block-heading\" id=\"faq\">Frequently asked questions<\/h2>\n<\/div>\n\n\n\n<div class=\"qt-container container-m\">\n<h3 class=\"wp-block-heading\" id=\"dess-k&#xE4;lla\">\u00c5re Water and its source<\/h3>\n\n\n<div class=\"faq\">\n\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">Why was \u00c5re Water made? <\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>We wanted to share the purity of \u00c5re\u2019s natural mineral water with the world. It all began with an inquiry from China, where there was a growing interest in premium-quality water. From that moment, \u00c5re Water &amp; Vitamin was born. Our goal is to provide our premium water to people everywhere who seek clean and healthy hydration. Water is more than just water; the source makes all the difference. Ours comes from one of the few certified natural mineral water sources in Northern Europe.     <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">How is \u00c5re Water made?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>It is not made, it is given to us by Mother Nature through \u00c5re Source. The water is tapped directly from the well-protected underground source and has been filtered through layers of rock and sand created during the Ice Age. <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">What makes \u00c5re Water so clean and fresh?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>\u00c5re Water is so clean and fresh because it comes from a certified natural mineral well in Sweden and is filtered through ancient glacial layers of sand and rock. Nothing has been added or removed, except carbonic acid in the sparkling version. <\/p>\n<p>It is naturally 83% oxygen-saturated and has a low nitrate content, which indicates its virginality \u2013 the purity of water untouched by man.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">What does \u00c5re mean?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>Up north in Sweden, you\u2019ll find a small village and ski resort called \u00c5re. This is where our source is and where our name comes from.<\/p>\n<p>Since the 11th century, people have visited \u00c5re for its serene and pristine environment. In the late 19th century, many came seeking its healing atmosphere and fresh mountain air. Today, \u00c5re is Scandinavia\u2019s largest ski resort, attracting thousands of visitors year-round to enjoy the slopes and breathtaking scenery.   <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n<\/div>\n\n\n\n<div class=\"qt-container container-m is-style-container-border-bottom\">\n<h3 class=\"wp-block-heading\" id=\"produkinformation\">Product Information<\/h3>\n\n\n<div class=\"faq\">\n\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">What does \u00c5re Water contain?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>\u00c5re Water is 100% natural and contains no additives. The water is 83% oxygenated and has low levels of nitrates, making it both clean and healthy. It is also naturally balanced with important minerals such as calcium, magnesium and potassium.  <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">What makes \u00c5re Water so special?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>\u00c5re Water is distinguished by its original source, which is one of the few certified natural mineral water sources in Sweden. The water is filtered through geological layers created during the ice age and has a perfectly balanced mineral profile. Its natural oxygenation of 83% gives it a fresh and clean taste, making it unique among other waters.  <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">Why should I drink \u00c5re Water &amp; \u00c5re Vitamin?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>\u00c5re Water is natural mineral water from one of Sweden&#8217;s few certified springs. It is rich in minerals and has a naturally high oxygenation of 83%, making it a clean and fresh source of hydration. Our spring is untouched by human influence and the water is filtered through ancient glacial layers, giving it an unrivaled purity.  <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">When should I drink \u00c5re Water?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>\u00c5re Water is perfect for any occasion where you are looking for clean and healthy hydration. It works great both as a thirst quencher during the day and as a recovery drink after exercise thanks to its natural mineral balance. <\/p>\n<p>\u00c5re Water is also a perfect beverage option for your dinner party or event. Create a luxurious feel by serving exclusive Swedish water from \u00c5re.  <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">When should I drink \u00c5re Vitamin?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>\u00c5re Vitamin is a refreshing thirst quencher enriched with essential vitamins. Whether you are in the middle of an active day, on the go or recovering from exercise, \u00c5re Vitamin provides you with both hydration and nutrition. A balanced combination of vitamins and natural fresh mountain water, it is a smarter choice for those who want to replenish both hydration and vitamins.  <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">What bottle sizes do \u00c5re Water?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>Our glass collection is available in 350 ml and 750 ml and our PET collection is 500 ml.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">What bottle sizes do \u00c5re Vitamin?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>It is available in PET of 500 ml per bottle.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">How do I store \u00c5re Water to maintain its taste?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>To preserve the freshness and taste of \u00c5re Water, we recommend that you store it in a cool, dark place. You should avoid exposing the water to direct sunlight and extreme temperatures. <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">Are \u00c5re bottles recyclable?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>All of our bottles are 100% recyclable.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n<\/div>\n\n\n\n<div class=\"qt-container container-m is-style-container-border-bottom\">\n<h3 class=\"wp-block-heading\" id=\"allm&#xE4;nt\">General<\/h3>\n\n\n<div class=\"faq\">\n\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">Where can I buy \u00c5re Water &amp; \u00c5re Vitamin?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>You can purchase this via our website.<br \/>\n\u00c5re Water is also available in Sweden, Monaco, Italy, Hong Kong, Singapore and the Middle East. The products are sold primarily to retailers, restaurants, hotels and grocery stores in the premium segment. <\/p>\n<p>Example of where we are right now<\/p>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/05\/copperhill-logo-2023.svg\" alt=\"Copperhill logo\" width=\"50px\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/05\/Group.png\" alt=\"\u00c5reg\u00e5rden logo\" width=\"50px\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/05\/drivan-removebg-preview.png\" alt=\"Drivan logo\" width=\"50px\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/05\/acne_studios_logo.svg\" alt=\"Acne studio logo\" width=\"50px\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/05\/ICA.svg\" alt=\"ICA logo\" width=\"50px\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/05\/hemkop_logo_red.svg\" alt=\"Hemk\u00f6p logo\" width=\"50px\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/05\/city-gross-removebg-preview.png\" alt=\"City gross logo\" width=\"50px\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/05\/martinservera.webp\" alt=\"Mat &amp; reservera logo\" width=\"50px\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/05\/delitea_black.svg\" alt=\"Delitea\" width=\"50px\"><\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">Can I serve \u00c5re Water at my restaurant?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>Of course! Please contact us for more information on how you can get \u00c5re Water to your restaurant. <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"accordion-item\">\n\t\t<div class=\"accordion-item__heading\">\n\t\t\t<h2 class=\"wp-block-heading\">Is \u00c5re Beverage an environmentally conscious company?<\/h2>\n\t\t\t<span class=\"accordion-item__icon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"accordion-item__content\">\n\t\t\t<div class=\"accordion-content__inner\">\n\t\t\t\t<p>Every action contributes to greenhouse gas emisson. These are often referred to as \u201ccarbon footprints\u201d. To take responsibility for our impact, we have conducted a comprehensive climate calculation. This data forms the basis of our climate compensation, conducted in partnership with ATMOZ.   <\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n<\/div>\n\n\n\n<div class=\"qt-container container-m is-style-container-border-bottom\">\n<h2 class=\"wp-block-heading\" id=\"leveransvillkor\">DELIVERY TERMS<\/h2>\n\n\n\n<p>We strive to deliver your orders as quickly and efficiently as possible. Delivery times may vary depending on destination and shipping option chosen. We offer a variety of delivery options to suit your needs. All delivery terms are confirmed at checkout before ordering.   <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">ORDER CONFIRMATION<\/h3>\n\n\n\n<p>Once you have completed your order, you will receive a confirmation email. This confirmation contains details of your order, including a summary of products, total amount, and shipping information. If you do not receive a confirmation email shortly, please check your spam folder or contact us for assistance.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">HANDLING TIMES<\/h3>\n\n\n\n<p>We process all orders as quickly as possible. Orders placed before 2:00 PM will be processed the same day. Orders placed after 2:00 PM or on weekends will be processed the next business day. Delivery can take between 1-5 business days depending on the shipping method chosen and delivery destination.     <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">DELIVERY METHODS<\/h3>\n\n\n\n<p>We offer several delivery options to ensure your order reaches you in the fastest and most convenient way. Choose between standard delivery, express delivery or self-pickup, depending on your preferences and delivery address. <\/p>\n<\/div>\n\n\n\n<div class=\"qt-container container-m\">\n<h4 class=\"wp-block-heading\">Do you have any more questions? Please contact us! <\/h4>\n\n\n\n<p>If you can&#8217;t find the answer to your question or if you have any further questions, you are always welcome to contact our customer service. We are here to help you and give you the best possible experience with our products. <\/p>\n\n\n\n<p>This is how you can reach us:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>E-mail: <a href=\"mailto:info@arebeveragegroup.com\">info@arebeveragegroup.com<\/a><\/li>\n\n\n\n<li>Contact form: Fill out our <a href=\"https:\/\/arebeverage.com\/en\/contact-us\/\" data-type=\"page\" data-id=\"523\">contact form here<\/a> and we will get back to you as soon as possible.<\/li>\n<\/ul>\n\n\n\n<p>We look forward to helping you!<\/p>\n<\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1950","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/pages\/1950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/comments?post=1950"}],"version-history":[{"count":8,"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/pages\/1950\/revisions"}],"predecessor-version":[{"id":2405,"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/pages\/1950\/revisions\/2405"}],"wp:attachment":[{"href":"https:\/\/arebeverage.com\/en\/wp-json\/wp\/v2\/media?parent=1950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}